Support Center

FAQ's

  • Why can't I log in?

    When registering a hashtag, our customers have two options: logging in with a Twitter ID or logging in with a...

    Jul 20, 2015 11:51AM PDT
  • How can I add or change administrators?

    Adding an administrator is simple. After logging in, go to manage hashtag (in the top navigation bar), and th...

    Jul 20, 2015 10:38AM PDT
  • Can I add more hashtags to my feed?

    Absolutely! Log in and go to Manage Hashtag on the top navigation bar. From there, go to Hashtag Feeds &...

    Aug 14, 2015 04:23PM PDT
  • How do I register a hashtag?

    Registering a hashtag is simple! We're happy to walk you through it here:

    Jul 20, 2015 10:37AM PDT
  • Why do I need a hashtag landing page?

    Great question! The hashtag landing page is all about branding. To learn more, check this out:

    Jul 22, 2015 10:34AM PDT
  • What is a hashtag?

    A hashtag is any word in the social conversation that begins with the '#' symbol. Americans refer to it as a ...

    Jul 20, 2015 11:25AM PDT
  • What is a Twitterchat?

    A Twitterchat is a live Twitter event, moderated and focused around a general topic. Hashtags are used in orde...

    Jul 20, 2015 11:16AM PDT
  • Oops! I misspelled my hashtag. How can I fix it?

    If your hashtag isn't spelled exactly the way yo'd like it to be, simply unregister the current hashtag and st...

    Oct 08, 2015 10:54AM PDT
  • How do I unregister a hashtag?

    To unregister a hashtag, log in and select >My AccountRegistered Hashtags

    Oct 08, 2015 10:55AM PDT
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